Privacy Policy
Effective Date: January 2025
EZ Mobile Labs (“Company,” “we,” “us,” or “our”) values your privacy.
This Privacy Policy outlines how we collect, use, protect, and disclose your information when you interact with our services — including our website www.ezmobilelabs.com, our office at 12125 Day Street, Moreno Valley, CA 92557, and during any in-person or mobile testing appointments.
By using our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information depending on the services you use:
Personal Information: Full name, date of birth, address, phone number, email address, and photo ID.
Health Information: Medical history, test results, specimen data, and any details related to laboratory or diagnostic services.
Legal Identification: Social Security numbers, court documents, or immigration paperwork (only when required for legal testing).
Payment Information: Billing details used to process service fees, handled securely by trusted third-party payment processors.
Technical Data: IP address, browser type, and pages visited on our website for analytics, functionality, and security purposes.
2. How We Use Your Information
Your information may be used to:
Schedule and manage testing appointments or courier services
Verify identity for legal or chain-of-custody purposes
Provide accurate test results to authorized individuals
Maintain compliance with federal, state, and healthcare regulations
Respond to inquiries and communicate service updates
Improve our website, customer service, and operational efficiency
We do not sell, rent, or trade your personal information with third parties.
3. HIPAA Compliance
EZ Mobile Labs complies with the Health Insurance Portability and Accountability Act (HIPAA) to ensure all personal health information (PHI) remains protected.
Only authorized staff and accredited laboratory partners have access to your data. All information is transmitted and stored securely.
4. Disclosure of Information
Your information may be disclosed in the following cases:
With your written or digital consent
To accredited partner laboratories for processing
To courts, attorneys, or agencies when required for legal testing
To law enforcement or government entities as required by law or subpoena
To employers or DOT representatives under workplace or consortium testing programs
5. Data Security
We use physical, administrative, and digital safeguards to protect your personal and health information from unauthorized access or disclosure.
All digital records are encrypted and stored in password-protected systems. Physical records are securely locked and shredded once no longer needed.
6. Record Retention
Client data and testing records are kept for the period required by federal, state, or laboratory regulations.
Once the retention period expires, all information is securely deleted or destroyed according to industry standards.
7. Your Rights
As a client, you have the right to:
Request access to your personal or testing information
Correct or update inaccuracies in your records
Request limitations on how your data is shared
Withdraw consent for non-essential communications
File a complaint if you believe your privacy rights have been violated
To exercise any of these rights, contact us at [email protected] or call (909) 990-7415.
8. Use of Cookies (Website Only)
Our website may use cookies and similar tracking technologies to improve functionality and user experience.
You may disable cookies in your browser settings; however, some features may not function properly without them.
9. Third-Party Links
Our website may include links to external sites such as laboratories, booking platforms, or affiliates.
EZ Mobile Labs is not responsible for the content or privacy practices of these third-party sites.
10. Children’s Privacy
We do not knowingly collect personal information from children under 13 without parental or guardian consent.
Minors must present verified documentation and authorization before testing or specimen collection.
11. Policy Updates
We may update this Privacy Policy periodically to reflect legal or operational changes.
All updates will be posted on our website with the revised effective date. Continued use of our services after an update constitutes acceptance of the new policy.
12. Contact Information
For any questions or concerns about this Privacy Policy or how your data is handled, contact:
EZ Mobile Labs
📍 12125 Day Street, Moreno Valley, CA 92557
📧 Email: [email protected]
📞 Phone: (909) 990-7415
🌐 Website: www.ezmobilelabs.com
Company
Services
Legal
Southern California
© 2025 EZ Mobile Labs. All Rights Reserved.